Intelligent Automation
Intelligent automation is the combination of automation technologies with artificial intelligence methods.
Functionality and Use
It enables systems not only to execute processes automatically but also to analyze data and continuously optimize workflows. Based on data and defined rules or models, systems can prepare decisions independently or make them semi-automatically. This makes it possible to streamline recurring tasks, reduce errors, and allocate resources more effectively. At the same time, processes can be flexibly adapted to respond to changing requirements or new data.
What makes it "intelligent"?
reacting to data
Examples
- AI automatically answers support inquiries
- Software automatically sorts incoming emails
- AI recognizes invoices and processes them automatically
- Automatic analysis of customer data
